Frequently Asked Questions

How long will the repair take?
All repairs on working days are usually carried out within in 24 hours. However if it is a Thursday or Friday it will be ready on the Monday because of the weekend.
How long does it take to get parts in?
This is a variable answer, it all depends how far they are being delivered. If delivery is within the UK then up to a few days, within the European Union delivery can take a week or more. Delivery from China, Asia or Far East can take around 2 weeks to get the part in.
Do I have to pay for inspection?
No, we always offer free diagnosis unless the issue is liquid damage as we would need to chemically clean the area to see if a repair is possible and in such an instance a small fee would be agreed upon prior to inspection.
How do I find your office?
We are located within the CitiGroup Building in 25 Canada Square. Just walk into the ground floor reception and ask for "Laptop Repairs". We have been here for many years and the reception staff know our company as laptop repairs. The CitiGroup Building is one of the tallest Skyscrapers in the UK and can be easily seen in Canary Wharf. Be sure to call us and book an appointment prior to turning up. 0800 118 2275
We does google maps say you are behind Waitrose?
Google Maps gives our wrong location, we have tried to change this however we have been unable to at this time.

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Call us now on 0800 118 2275 for an answer to your questions.